INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Where are your branches located?

Currently, we operate in Rawalpindi and Islamabad, with three convenient locations:
Flagship Store: Quetta Carpets, Saidpur Road, Rawalpindi.
Branch 2: Quetta Carpets, Near Alamaddi Shadi Hall, Saidpur Road, Rawalpindi.
Branch 3: Quetta Rugs, Floor 2A, Giga Mall, DHA, Islamabad.

Do you offer cash on delivery for rug deliveries?

Yes, we offer cash on delivery for rug deliveries across all Pakistan. Please note that delivery charges should be paid in advance. We use Leopard Courier for rug deliveries, covering all major cities in Pakistan. For wall-to-wall carpets, we require advance payment and utilize NCCS for secure and efficient delivery.

What are your return policies for rugs?

We offer hassle-free returns. If you're not satisfied with our product, you can return it within a week. Simply deliver it through courier or drop it off yourself. Payments will be refunded to your provided bank account within three days.

Why do you offer your products at such affordable prices?

At Quetta Carpets, we believe in providing high-quality products at competitive prices to make them accessible to a wide range of customers. By maintaining efficient operations and strong supplier relationships, we're able to offer our carpets and rugs at affordable rates without compromising on quality.

Do you also deal in handmade rugs?

Yes, we specialize in handmade rugs crafted with meticulous attention to detail. Our collection includes a variety of handmade rugs, each showcasing exquisite craftsmanship and timeless beauty.

INFORMATION ABOUT US

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